Telehealth Occupational Therapy
Australia-wide
Occupational therapy via secure video call. Telehealth may be available Australia-wide when clinically suitable and current capacity allows.
Therapy Without the Travel
Not everyone can access a mobile visit. Whether you live in regional or rural Australia, have mobility limitations, or simply prefer the convenience of a video session, telehealth may be a way to reach qualified occupational therapy without leaving home, when it is clinically suitable and current capacity allows.
Our telehealth sessions use a secure video platform. No downloads, no apps - just click a link and connect with your therapist. Sessions are the same length and quality as in-person visits.
- May be available Australia-wide when clinically suitable and capacity allows
- Occupational therapy via secure video
- NDIS (plan-managed and self-managed), private, TAC, and WorkSafe
- Same service standards as in-person sessions
What You Can Access via Telehealth
Goal Reviews & Therapy Planning
Review progress, set new goals, and adjust your therapy plan with your therapist in a structured video session.
Mental Health OT
Build daily routines, develop coping strategies, and work on meaningful goals for anxiety, depression, PTSD, and psychosocial disability.
Daily Living Skills
Work on routines, self-care, household tasks, and practical strategies in the home environment you use every day.
Parent & Carer Coaching
Strategies and training for parents and carers to support therapy goals between sessions, at home or school.
Equipment & AT Training
Learn how to use assistive technology, communication devices, and equipment with guided support from your therapist.
Reports & NDIS Support
Consultations for NDIS plan reviews, progress reports, and therapy recommendations without needing an in-person visit.
How Telehealth Therapy Works
Who is telehealth therapy suited for?
Telehealth works well for a wide range of therapy needs. It is particularly suited for people who:
- Live in regional or rural Australia without access to local allied health services
- Have mobility limitations or transport barriers that make in-person visits difficult
- Prefer the convenience and comfort of therapy from home
- Need regular check-ins, goal reviews, or therapy plan adjustments
- Are parents or carers seeking coaching and strategies between in-person sessions
- Require mental health OT support such as routine-building and coping strategies
What to expect in a telehealth session
Telehealth sessions follow the same clinical process as in-person therapy:
- Before your session: You receive a secure video link via email or SMS. No app download is needed.
- During the session: Your therapist guides you through activities, assessments, or discussions tailored to your goals. Sessions are typically 45-60 minutes.
- After the session: Your therapist sends session notes, home programs, or resources. Follow-up sessions are scheduled as needed.
- For children: A parent or carer should be present to support activities. Your therapist provides coaching so strategies can be practised between sessions.
Telehealth vs in-person therapy
Both formats have strengths. Your therapist will recommend the best option based on your goals:
Best via telehealth
Goal reviews, mental health OT, parent coaching, equipment training, and NDIS consultations
Best in-person
Home environment assessments, physical mobility assessments, home modification recommendations, hands-on equipment trials
Hybrid approach
Many clients use a mix of both - in-person for assessments and hands-on work, telehealth for ongoing therapy and reviews
Same quality
Same therapist and same clinical standards. Telehealth is not a lesser service - it is a different delivery method
Getting set up for telehealth
You do not need any special equipment. Here is what you need:
- A phone, tablet, or computer with a camera and microphone
- A stable internet connection (Wi-Fi or mobile data)
- A quiet space where you can focus without interruptions
- For children: a table or desk with space for activities, and a parent or carer nearby
Australia-wide coverage
Our mobile visits cover Melbourne. Telehealth may be available Australia-wide, including regional and rural areas, when the work is clinically suitable for remote delivery and current capacity allows. If you are outside Melbourne and need occupational therapy, ask us about telehealth and we will confirm what we can offer after reviewing your referral.
For participants in Melbourne, telehealth may also be offered as a flexible alternative to a mobile visit, subject to the same clinical suitability and capacity check. Many clients choose a combination of both, depending on what works best for each session.
Funding options for telehealth occupational therapy
Telehealth is funded through the same pathways as in-person sessions.
Self-Managed NDIS
You manage your own NDIS funds and choose your providers directly.
- Pay Flourish Health directly from your plan
- Claim from the NDIS portal after each session
- Can generally choose registered or unregistered providers
Plan-Managed NDIS
A plan manager handles your invoicing and claims on your behalf.
- Your plan manager handles invoices and claims
- We work directly with plan managers
- Can generally access registered and unregistered providers
Private Pay
Self-fund your telehealth occupational therapy with no external funding or referral required.
TAC / WorkSafe
We accept Transport Accident Commission and WorkSafe Victoria funding.
Your telehealth journey with Flourish Health
From your first contact to ongoing support, here's how telehealth works.
Step 1
Get in Touch
Call us, submit a referral, or email. Let us know you prefer telehealth.
Step 2
Therapist Match
We match you with a therapist based on your goals, age, and needs.
Step 3
Receive Your Link
A secure video link is sent before your session. No downloads needed.
Step 4
Video Session
Connect with your therapist for a structured, goal-directed session.
Step 5
Ongoing Support
Regular sessions with follow-up resources. In-person options can be discussed where available.
Frequently Asked Questions
What is telehealth occupational therapy?
Is telehealth as effective as in-person therapy?
What do I need for a telehealth session?
Can I use my NDIS plan for telehealth?
What areas do you cover for telehealth?
How do I book a telehealth session?
Can children attend telehealth sessions?
Can't find what you're looking for? We're happy to help.
