Telehealth Therapy
Victoria
Occupational therapy and speech pathology via secure video call, anywhere in Victoria. The same quality care, from wherever you are.
Therapy Without the Travel
Not everyone can access in-home visits. Whether you live in regional Victoria, have mobility limitations, or simply prefer the convenience of a video session, telehealth gives you access to qualified occupational therapy and speech pathology without leaving home.
Our telehealth sessions use a secure video platform. No downloads, no apps - just click a link and connect with your therapist. Sessions are the same length and quality as in-person visits.
- Available across all of Victoria
- Occupational therapy and speech pathology
- NDIS (plan-managed and self-managed), private, HCP, TAC, and WorkSafe
- Same rates as in-person sessions
What You Can Access via Telehealth
Goal Reviews & Therapy Planning
Review progress, set new goals, and adjust your therapy plan with your therapist in a structured video session.
Mental Health OT
Build daily routines, develop coping strategies, and work on meaningful goals for anxiety, depression, PTSD, and psychosocial disability.
Speech & Language Therapy
Communication therapy, language development, social skills coaching, and fluency support delivered via video.
Parent & Carer Coaching
Strategies and training for parents and carers to support therapy goals between sessions, at home or school.
Equipment & AT Training
Learn how to use assistive technology, communication devices, and equipment with guided support from your therapist.
Reports & NDIS Support
Consultations for NDIS plan reviews, progress reports, and therapy recommendations without needing an in-person visit.
How Telehealth Therapy Works
Who is telehealth therapy suited for?
Telehealth works well for a wide range of therapy needs. It is particularly suited for people who:
- Live in regional or rural Victoria without access to local allied health services
- Have mobility limitations or transport barriers that make in-person visits difficult
- Prefer the convenience and comfort of therapy from home
- Need regular check-ins, goal reviews, or therapy plan adjustments
- Are parents or carers seeking coaching and strategies between in-person sessions
- Require mental health OT support such as routine-building and coping strategies
What to expect in a telehealth session
Telehealth sessions follow the same clinical process as in-person therapy:
- Before your session: You receive a secure video link via email or SMS. No app download is needed.
- During the session: Your therapist guides you through activities, assessments, or discussions tailored to your goals. Sessions are typically 45-60 minutes.
- After the session: Your therapist sends session notes, home programs, or resources. Follow-up sessions are scheduled as needed.
- For children: A parent or carer should be present to support activities. Your therapist provides coaching so strategies can be practised between sessions.
Telehealth vs in-person therapy
Both formats have strengths. Your therapist will recommend the best option based on your goals:
Best via telehealth
Goal reviews, mental health OT, speech therapy, parent coaching, equipment training, NDIS consultations
Best in-person
Home environment assessments, physical mobility assessments, home modification recommendations, hands-on equipment trials
Hybrid approach
Many clients use a mix of both - in-person for assessments and hands-on work, telehealth for ongoing therapy and reviews
Same quality
Same therapist, same rates, same clinical standards. Telehealth is not a lesser service - it is a different delivery method
Getting set up for telehealth
You do not need any special equipment. Here is what you need:
- A phone, tablet, or computer with a camera and microphone
- A stable internet connection (Wi-Fi or mobile data)
- A quiet space where you can focus without interruptions
- For children: a table or desk with space for activities, and a parent or carer nearby
Victoria-wide coverage
Our in-home visits cover Melbourne metro. Telehealth extends our reach to all of Victoria, including regional and rural areas. If you are outside Melbourne and need occupational therapy or speech pathology, telehealth means you do not have to wait for a local provider.
For participants in Melbourne metro, telehealth is also available as a flexible alternative to in-home visits. Many clients choose a combination of both, depending on what works best for each session.
Funding options for telehealth therapy
Telehealth sessions are funded at the same rate as in-person sessions.
Self-Managed NDIS
You manage your own NDIS funds and choose your providers directly.
- Pay Flourish Health directly from your plan
- Claim from the NDIS portal after each session
- Full flexibility to choose any provider
Plan-Managed NDIS
A plan manager handles your invoicing and claims on your behalf.
- Your plan manager pays Flourish Health directly
- No upfront cost to you
- Can access registered and unregistered providers
Private Pay
Self-fund your telehealth therapy with no external funding or referral required.
Home Care Packages
Telehealth therapy can be included in your government-subsidised HCP.
TAC / WorkSafe
We accept Transport Accident Commission and WorkSafe Victoria funding.
Your telehealth journey with Flourish Health
From your first contact to ongoing support, here's how telehealth works.
Step 1
Get in Touch
Call us, submit a referral, or email. Let us know you prefer telehealth.
Step 2
Therapist Match
We match you with a therapist based on your goals, age, and needs.
Step 3
Receive Your Link
A secure video link is sent before your session. No downloads needed.
Step 4
Video Session
Connect with your therapist for a structured, goal-directed session.
Step 5
Ongoing Support
Regular sessions with follow-up resources. Switch to in-person anytime.
Frequently Asked Questions
What is telehealth therapy?
Is telehealth as effective as in-person therapy?
What do I need for a telehealth session?
Can I use my NDIS plan for telehealth?
What areas do you cover for telehealth?
How do I book a telehealth session?
Can children attend telehealth sessions?
Can't find what you're looking for? We're happy to help.
